Betsy Sweat - Better Future SPOTLIGHT #07
The Better Future SPOTLIGHT podcast series is a series of one on one conversations with executive designers focusing on how a Better Future can be achieved faster through a design lens.
This week Mark catches up with Betsy Sweat - Head of Asia Pacific RH Contract - to breakdown the values stack behind the huge success of Restoration Hardware in recent years. Mark and Betsy discuss the influence of positive top-down leadership, creating an immersive experience for the individual and as the commercial buyer, how we can champion cottage industries to keep them alive, and marrying beauty and craftsmanship with social consciousness and environmental sustainability - amongst other things! Betsy reflects on how much things have evolved in the past year alone and looks forward to the unknown, concluding that amidst constant change the most important thing is to share things with the people you love.
COVID definitely interrupted the plan, but it's also been a good thing, it's allowed us to step back and ask 'how are people thinking differently?
[we try to] understand the ethos of developers... and then try to extract the feeling of the galleries and share that with them
even just looking at where we we were a year ago to where we are now, people have become very realistic with what they're willing to do
the idea of connection to the world around you is going to look very different
it's all about sharing things with people you love